Reference

Privacy Policy for your bejohoki account

Your account data, wallet activity and device sessions are covered by this Privacy Policy before you open the lobby, with eligibility handled where local law permits.

Account data useWallet record handlingCookie choicesDevice session checks
bejohoki Privacy Policy for your bejohoki account
PRIVACY CONTACTS

Where to ask about your data

Privacy questions should go through the same support desk that can verify your account safely.

Live chat Use the chat bubble after signing in if your request involves wallet records, device…
Email desk Send privacy requests to [email protected] with your account name, registered email and the data…
Account settings Open Account > Security > Devices to see active sessions and remove a device…
DATA HANDLING

How we protect account privacy

We handle privacy as an operating task, not a slogan. The data we keep is tied to real account steps: joining, signing in, using DANA or OVO, opening…

Account creation

When you open an account, we collect the details needed to identify your profile, keep your sign-in active and contact…

Payment matching

DANA, OVO, GoPay and QRIS activity is recorded with time, amount, status and account reference.

Cookie controls

Cookies help keep you signed in, remember device choices and measure page errors.

Device security

We record basic device signals such as browser type, session time and IP pattern to spot unusual access.

Retention checks

We keep account and payment records for operational, dispute and legal needs, then reduce or remove data when it is…

Change requests

If you want data corrected, exported or deleted, contact us from the registered email or live chat after signing in.

Questions about privacy and account data

These answers focus on what you usually need before opening an account or contacting us about data. They cover wallet records, device access, cookies, correction requests and how we verify you before discussing private account details.

We collect the details needed to create your profile, contact you, protect sign-in sessions and connect wallet activity to your account. This may include name, phone, email, device data and payment references.

We keep payment records so wallet movements can be matched to your account, checked during support cases and reconciled with transaction status. Records normally include time, amount, payment rail and account reference.

Yes. Contact live chat after signing in or email [email protected] from your registered email. We verify ownership first, then review the detail you want corrected and confirm when the change is complete.

Go to Account > Security > Devices and remove any session you do not recognise. If you are locked out, contact support between 09:00 and 23:00 WIB so we can verify you safely.

Cookies help keep your session active, remember device choices and track page errors. If you clear them, you may be asked to sign in again before you reach wallet pages or game categories.

Only team roles that need data for account, payment, security or support tasks can access private records. We do not ask for your password, and support will verify you before discussing wallet or device details.

You can ask us to delete eligible data by email or verified chat. Some records may need to remain for payment checks, dispute handling or legal duties, especially where wallet transactions are still active.